Airport design, digital innovation and passenger experience took centre stage at the 13th Global Airport Leaders’ Forum (GALF), held alongside the 25th Airport Show at Dubai World Trade Centre.

The event brought together government representatives, aviation specialists and technology providers to examine emerging solutions for improving airport efficiency, strengthening operational resilience and preparing infrastructure for future demand.

Discussions focused on Dubai’s aviation development plans, closer cooperation across the airport ecosystem, and the growing role of artificial intelligence (AI), biometrics and digital identity in simplifying passenger journeys.

Dubai Puts Passenger Experience at the Centre of Airport Planning

Khalifa Al Zaffin, Executive Chairman of Dubai Aviation City Corporation and Dubai South, said Dubai’s ambition to develop the world’s largest airport involves more than increasing infrastructure capacity. Improving the passenger experience remains a central consideration in its development strategy.

He stressed the need for adaptable airport designs that can accommodate emerging technologies and respond to changing industry requirements.

Al Zaffin described the Airport Show as an important meeting point for airport developers, technology companies and operational specialists to share expertise and assess new solutions.

Reflecting on the exhibition’s establishment 25 years ago, he said its original purpose was to bring airport technologies together in one location, allowing industry professionals to explore innovations without travelling to multiple countries.

He added that the initiative has delivered benefits for Dubai and the wider region. Continued support for the event remains important as rapid technological advances increase the need for infrastructure capable of incorporating new solutions over time.

Collaboration and Resilience Shape Aviation Priorities

Majed Al Joker, Chief Operating Officer of Dubai Airports, identified collaboration, operational resilience and innovation as key priorities for the aviation sector.

He said passengers view their airport experience as a single, continuous journey rather than a collection of separate services. Improving capacity and service quality therefore requires stakeholders to coordinate their activities, establish common objectives and develop trust.

Cooperation becomes particularly important during operational disruptions, he noted, when effective responses depend on clear leadership, teamwork, established relationships and lessons from previous incidents.

Al Joker also highlighted the potential of intelligent systems to identify emerging challenges and help airports address them before they affect passengers. However, he stressed that technology investments should produce measurable benefits, including more reliable, efficient and straightforward journeys.

Workforce development is another essential element, he added. Employees must be equipped with the expertise and decision-making skills needed to turn technological capabilities into better passenger services.

City Terminal Trial Cuts Journey Time by Around 60%

Abdullah Al Shamsi, Senior Manager of Future of Things at Dubai Aviation Engineering Projects (DAEP), outlined a vision for airport innovation by 2032, in which technology works largely behind the scenes to make travel simpler.

He argued that the most advanced airport may not be the one where passengers see the most technology, but the one where technology makes the journey easier without drawing attention to itself.

The approach combines AI, digital identity, biometrics and real-time data analytics to anticipate congestion, improve resource allocation and deliver personalised information and assistance. It also recognises the differing requirements of business travellers, families, transit passengers and Persons of Determination.

Al Shamsi presented findings from the ‘City Terminal’ pilot project, which aims to extend airport services to urban locations so passengers can complete key travel procedures before arriving at the airport.

The trial included check-in, baggage drop-off, security screening and passport control outside the airport. Passengers were then transported in secure vehicles directly to the airport concourse, extending the concept beyond conventional city check-in facilities.

According to Al Shamsi, the process reduced total journey time from at least 120 minutes to approximately 45 minutes, a reduction of around 60%.

He said the findings demonstrate how airport procedures could be redesigned, challenging traditional assumptions about where the passenger journey begins.

Al Maktoum International Airport Offers Opportunity for New Design

Al Shamsi said the Al Maktoum International Airport project provides an opportunity to integrate infrastructure, technology and passenger services from the beginning rather than retrofitting new systems into existing facilities.

Building flexibility into the airport’s underlying design would help it accommodate emerging technologies, evolving operating models and changing passenger expectations.

“Our ambition is not to build an airport with more technology, but an airport that becomes better because of technology,” he said.

Dubai Seeks Stronger Aviation Connectivity

Khalid Ibrahim Saif, Director of Aviation Economics and Growth at the Dubai Civil Aviation Authority (DCAA), called for a broader approach to aviation development that moves beyond responding to operational disruptions and focuses on sustainable growth and stronger connectivity.

He said rising air travel demand requires economic growth to be matched by infrastructure investment and improvements in operational efficiency.

Saif also emphasised closer coordination between airports, airlines and regulatory authorities, supported by smart technologies and data-driven decisions.

Greater integration, he said, would help build a more resilient aviation sector capable of responding to future challenges, maintaining competitiveness and improving the passenger experience.

The forum highlighted a common priority among aviation leaders: combining adaptable infrastructure, intelligent technology and coordinated operations to accommodate growing passenger demand while making air travel more efficient, accessible and seamless.

Source: TradeArabia

Malaysia Aviation Group, the parent company of Malaysia Airlines, is considering whether to introduce a green tax on passengers to help cover the rising cost of sustainable aviation fuel (SAF), potentially adding to airfares.

Group chief Capt. Nasaruddin A. Bakar said Monday that the company was examining different options as airlines worldwide seek to reduce carbon emissions while facing high SAF prices and limited supplies.

“We are looking at all options,” Nasaruddin told The Associated Press on the sidelines of an aviation sustainability conference. He stressed that both passengers and airlines needed to be able to afford the transition to cleaner fuel.

Singapore, Malaysia’s neighbour, has already announced a government-mandated green aviation levy set to take effect in January 2027. Charges will vary according to destination and cabin class, making Singapore the first country to announce such a measure.

The aviation sector faces growing pressure to address its environmental impact as global air travel demand increases. The International Energy Agency estimates that aviation accounts for about 2.5% of annual global carbon emissions, while the UN-backed International Civil Aviation Organization has established a goal of achieving net-zero carbon emissions by 2050.

According to the aviation organisation, sustainable aviation fuel could reduce the industry's emissions by around 65%.

SAF is typically made from renewable materials, including used cooking oil, waste fats and agricultural residues. It can be blended with conventional jet fuel and used in existing aircraft without requiring changes to their engines.

However, its widespread adoption remains constrained by higher production costs, limited manufacturing capacity and restricted access to sustainable raw materials.

The International Air Transport Association estimates that SAF currently represents less than 1% of global jet fuel consumption, highlighting the scale of the challenge facing airlines as they work towards their emissions targets.

Source: Associated Press

SalamAir has entered into a distribution agreement with travel technology company Amadeus as the Omani low-cost airline steps up efforts to expand its international presence and reach new customer segments.

Under the agreement, travel sellers connected to the Amadeus Travel Platform will gain access to SalamAir's fares and services, allowing the airline to expand its distribution network and improve the availability of its products across global markets.

Steven Allen, chief commercial officer of SalamAir, said the partnership would support the airline's growth ambitions by strengthening its international market presence and making its services more accessible to travellers seeking affordable air travel.

The agreement forms part of SalamAir's broader strategy to diversify its sales channels, increase its global visibility and respond to rising travel demand across its expanding network.

Maher Koubaa, executive vice-president of the Travel Unit and managing director for Europe, the Middle East and Africa at Amadeus, said the partnership reflected the company's commitment to supporting the low-cost airline sector. He added that Amadeus' technology solutions were designed to help low-cost carriers expand and compete in international markets.

Source: Oman Daily Observer

Emirates is expanding its Dubai-Durban schedule with 14 additional flights during the 2026-27 festive season, offering travellers more options during one of the busiest periods of the year.

The additional services will operate as a second daily flight between December 17 and 23, 2026, and January 2 and 8, 2027. The airline will deploy a three-class Boeing 777 on the route.

Flight EK2535 will depart Dubai at 04:00 and arrive in Durban at 10:30. The return service, EK2536, will leave Durban at 12:15 and land in Dubai at 22:30.

Emirates' existing daily flights, EK775 and EK776, will continue to operate according to their regular schedules.

The airline is also providing flexible booking options to help passengers manage changes to their travel plans. Customers booking flights to Dubai can change their travel dates an unlimited number of times without fees across all cabin classes. For tickets to other destinations, passengers are entitled to one complimentary date change.

Emirates' Hold My Fare service allows customers to reserve a ticket price for 24 hours at no additional cost. The airline has also reduced its refund fees.

Source: TradeArabia

Lufthansa has increased fuel loading on flights bound for Frankfurt Airport as a precautionary measure amid tighter jet fuel supplies caused by reduced pipeline capacity.

The airline said on Thursday that the move was intended to manage potential supply constraints at Germany’s largest aviation hub. Airport operator Fraport confirmed that routine maintenance was under way on a pipeline supplying jet fuel to the airport.

Fraport said the maintenance had been factored into its operational planning and was not expected to cause a fuel supply bottleneck. Alternative supply routes and sufficient storage capacity were helping to mitigate potential disruption.

“The airport's operational capability is therefore not affected,” Fraport said.

Lufthansa said it was not currently anticipating any flight cancellations as a result of the situation.

German newspaper Bild first reported the additional fuelling measures, citing internal instructions reportedly issued to Lufthansa pilots on selected routes. The practice, known as “tankering”, involves carrying more fuel than required for a flight so that an aircraft needs less or no refuelling at its destination.

According to Bild, the additional fuel carried by Airbus A320-family aircraft is limited to eight tonnes to ensure the planes can still be towed on the ground. The measures primarily affect short-haul services, although some long-haul flights are increasingly being included.

The precautionary steps are intended to give Lufthansa greater flexibility in managing its fuel requirements while pipeline maintenance continues at Frankfurt Airport.

Source: Reuters

Turkish Airlines has signed a strategic agreement with CFM International to strengthen engine maintenance capabilities and support the expansion of its Boeing 737 MAX fleet.

The long-term services agreement will cover the airline group's entire LEAP-1B engine fleet, including engines already ordered and delivered, spare engines, units installed on leased aircraft and potential future options. The combined total exceeds 600 engines operated by Turkish Airlines and its subsidiary, AJet.

The memorandum of understanding (MoU) was signed during a ceremony in Istanbul by Turkish Airlines Chairman of the Board and the Executive Committee, Prof. Murat Şeker; Turkish Technic CEO and Board Member, Mikail Akbulut; and Safran CEO Olivier Andriès. Safran is one of the two parent companies of CFM International.

The agreement also includes a material services arrangement to support the development of an engine maintenance, repair and overhaul (MRO) facility in Türkiye.

Şeker said the partnership would help Turkish Airlines accommodate fleet and network growth while improving operational efficiency. He added that the expanded services agreement would provide the technical expertise and long-term support required to develop LEAP engine maintenance capabilities.

Akbulut said the agreement would enable Turkish Technic to undertake comprehensive LEAP engine maintenance. He also reaffirmed the company's commitment to investing in engine services alongside its existing aircraft and component maintenance operations.

Andriès described the MoU as another milestone in a relationship with Turkish Airlines that has lasted nearly four decades. He said the agreement reflected both companies' ambitions to support the airline's growth and fleet expansion, while promoting an open MRO ecosystem offering flexible, competitive services to improve operational performance and control costs.

GE Aerospace Chairman and CEO H. Lawrence Culp Jr. also welcomed the agreement, highlighting Turkish Airlines' extensive international network and its confidence in CFM engines. He said the partnership would build on the companies' established relationship as the airline expands its Istanbul operations and engine maintenance capabilities.

Turkish Airlines currently operates 96 Boeing 737 Next Generation aircraft powered by CFM56-7B engines and 79 Boeing 737 MAX aircraft equipped with LEAP-1B engines.

CFM said it had delivered more than 10,000 LEAP engines during the 10 years since the engine entered service, with the fleet accumulating over 100 million flight hours. The manufacturer continues to introduce upgrades, including a high-pressure turbine durability kit designed to extend time on wing and a reverse bleed system (RBS).

The agreement is expected to strengthen Turkish Airlines' long-standing relationship with CFM International and support the integration of newly ordered Boeing 737 MAX aircraft into its expanding fleet. The planned engine MRO facility will also enhance Turkish Technic's ability to provide comprehensive maintenance services.

Source: Turkish Airlines