Saudi telecom operator STC Group is offering free, unlimited calls to and from Saudi Arabia for customers roaming overseas, helping travellers maintain contact with their families amid continuing flight disruptions.
Announced on X, the initiative runs from October 12 to October 19. STC said the offer was intended to support customers facing difficulties staying connected with loved ones during an uncertain period.
“We understand how difficult it can be to be away from family, particularly during times like these,” the company told Arab News.
STC added that free, unlimited calling would make it easier for customers outside the Kingdom to communicate with relatives and provide reassurance during the disruption.
The initiative comes as flights to and from Riyadh face interruptions following a recent attack on King Khalid International Airport.
On Monday, Saudi Arabia’s General Authority of Civil Aviation announced on X that the airport’s operational suspension had been extended to allow safety inspections of its facilities to be completed. The authority did not provide a timeline for the resumption of flights.
Traveller Welcomes Initiative but Calls for Free Internet
Hisham Al-Ghasim, a Saudi citizen whose return journey from Bangkok to Riyadh was disrupted, welcomed STC’s offer but said free internet access would have been more practical.
His existing mobile package already covered calls, while internet connectivity was important for arranging alternative travel, making bookings and accessing essential applications.
He told Arab News that providing unrestricted internet access instead of free calls would have been more useful because many everyday communications and travel arrangements depend on online services.
Al-Ghasim had completed a business trip to Bangkok and was waiting for a taxi when he received a notification that his return flight had been delayed.
He said he was informed that his departure had been postponed by three days. Although he had been following developments, he had not expected his flight booking to be cancelled.
His original itinerary involved an Emirates flight via Dubai to Riyadh. He subsequently arranged to end his journey in the United Arab Emirates instead.
After reaching Dubai, Al-Ghasim contacted the Saudi Consulate General, which offered assistance with returning to the Kingdom by road through organised group transport.
Saudi Missions Assist Stranded Citizens
Saudi embassies and consulates have also been helping citizens affected by flight cancellations associated with regional security developments.
Their support includes arranging emergency accommodation and helping travellers identify alternative routes to return home as aviation disruptions continue.
Source: Arab News