Jazeera Airways has detailed its operational response to the temporary 43-day closure of Kuwait International Airport, highlighting efforts to maintain connectivity and support passengers through alternative regional hubs.
During its second virtual media briefing, the airline reaffirmed its commitment to the Kuwaiti market, stating it is prepared to immediately resume flights from its dedicated Jazeera Terminal (T5) once regulatory approvals are granted.
Chief Executive Officer Barathan Pasupathi said the airline had adapted quickly to the disruption by shifting operations across multiple locations. So far, Jazeera Airways has transported 73,655 passengers via five hubs, including Qaisumah, Dammam, Jeddah and Medina in Saudi Arabia, as well as Cairo in Egypt.
He acknowledged the support of aviation authorities in both Kuwait and Saudi Arabia, alongside government ministries, for facilitating continued connectivity during the disruption.
Operations have also been expanded at Hall 8 of the Kuwait International Fairgrounds in Mishref, where a 2,500-square-metre facility has been established to process passengers. According to Chief Executive for Government Affairs Naser Al Obaid, this development has reduced total travel time from 17 hours to 11.5 hours, improving the overall passenger experience.
The airline reported operating 2,300 flights to date, offering 400,000 seats and connecting 27 cities across 10 countries, with plans to expand to 37 destinations. Current operations from Mishref include up to 20 daily flights, with plans to increase this to 26 and the capacity to scale further to 40 flights per day.
Efforts have also been made to support workforce mobility. Authorities have approved travel routes via Saudi Arabia for passengers holding valid Kuwaiti work visas, allowing entry through Dammam and Qaisumah.
In addition, Jazeera Airways has continued cargo operations, transporting essential goods such as fresh produce and poultry to help maintain food supply chains within Kuwait.
Looking ahead, Pasupathi said the airline expects to reach up to 60% of its operating capacity in the coming month, with increased demand anticipated during the Hajj season. Currently, 14 aircraft are stationed in Dammam, where Jazeera has become the largest operator. Around 450 employees have been deployed across operational hubs, with 90% of the fleet and crew now active.
Officials stressed that safety remains the airline’s top priority. The carrier also confirmed it is ready to gradually resume services from Kuwait once clearance is given, with the flexibility to restore existing routes and introduce new destinations as needed.
Source: ZAWYA