Digital Dubai and the Emirates Group have entered into a new collaboration agreement designed to advance Dubai’s digital transformation agenda by broadening the airline group's access to Digital Dubai’s ecosystem of digital services and technology platforms.
The partnership is focused on enhancing employee experiences, increasing operational efficiency, strengthening digital preparedness, and encouraging the exchange of expertise and best practices between the two organizations.
Under the agreement, the Emirates Group will gain access to a range of digital services, enablement platforms, and data and statistics resources. The initiative will also support greater systems integration, improved data sharing, and wider utilization of common digital platforms.
The framework established through the collaboration incorporates high service standards, advanced technical support, and strong information security measures. Officials said the initiative aligns with Dubai’s broader objective of creating a connected, agile, and sustainable digital ecosystem.
Matar Al Hemeiri, Chief Executive of Digital Dubai Government Establishment, said the agreement reflects Dubai’s commitment to building an integrated digital environment through close cooperation between the public and private sectors. He noted that accelerating digital transformation and delivering long-term value depends on combining expertise, capabilities, and digital assets through effective partnerships.
According to Al Hemeiri, the collaboration will expand the use of Digital Dubai’s advanced platforms, products, and capabilities, helping the Emirates Group improve services, boost operational performance, and accelerate the adoption of emerging technologies, particularly artificial intelligence.
He added that the partnership serves as an example of effective integration that benefits both parties while encouraging wider adoption of shared digital platforms. Such efforts, he said, strengthen Dubai’s digital economy and support an innovation-driven environment that reinforces the emirate’s position as a global leader in digital transformation.
Oliver Grohmann, Executive Vice President of Human Resources at the Emirates Group, said the partnership will help streamline processes, enable real-time data capabilities, and remove operational barriers for employees, allowing them to focus on higher-value activities.
Grohmann said the initiative goes beyond improving convenience and efficiency, highlighting Dubai’s ongoing efforts to establish integrated digital foundations that enhance quality of life and support business growth. He added that the Emirates Group is pleased to contribute to a more connected future for its workforce and the wider community.
Source: ZAWYA