Airport design, digital innovation and passenger experience took centre stage at the 13th Global Airport Leaders’ Forum (GALF), held alongside the 25th Airport Show at Dubai World Trade Centre.

The event brought together government representatives, aviation specialists and technology providers to examine emerging solutions for improving airport efficiency, strengthening operational resilience and preparing infrastructure for future demand.

Discussions focused on Dubai’s aviation development plans, closer cooperation across the airport ecosystem, and the growing role of artificial intelligence (AI), biometrics and digital identity in simplifying passenger journeys.

Dubai Puts Passenger Experience at the Centre of Airport Planning

Khalifa Al Zaffin, Executive Chairman of Dubai Aviation City Corporation and Dubai South, said Dubai’s ambition to develop the world’s largest airport involves more than increasing infrastructure capacity. Improving the passenger experience remains a central consideration in its development strategy.

He stressed the need for adaptable airport designs that can accommodate emerging technologies and respond to changing industry requirements.

Al Zaffin described the Airport Show as an important meeting point for airport developers, technology companies and operational specialists to share expertise and assess new solutions.

Reflecting on the exhibition’s establishment 25 years ago, he said its original purpose was to bring airport technologies together in one location, allowing industry professionals to explore innovations without travelling to multiple countries.

He added that the initiative has delivered benefits for Dubai and the wider region. Continued support for the event remains important as rapid technological advances increase the need for infrastructure capable of incorporating new solutions over time.

Collaboration and Resilience Shape Aviation Priorities

Majed Al Joker, Chief Operating Officer of Dubai Airports, identified collaboration, operational resilience and innovation as key priorities for the aviation sector.

He said passengers view their airport experience as a single, continuous journey rather than a collection of separate services. Improving capacity and service quality therefore requires stakeholders to coordinate their activities, establish common objectives and develop trust.

Cooperation becomes particularly important during operational disruptions, he noted, when effective responses depend on clear leadership, teamwork, established relationships and lessons from previous incidents.

Al Joker also highlighted the potential of intelligent systems to identify emerging challenges and help airports address them before they affect passengers. However, he stressed that technology investments should produce measurable benefits, including more reliable, efficient and straightforward journeys.

Workforce development is another essential element, he added. Employees must be equipped with the expertise and decision-making skills needed to turn technological capabilities into better passenger services.

City Terminal Trial Cuts Journey Time by Around 60%

Abdullah Al Shamsi, Senior Manager of Future of Things at Dubai Aviation Engineering Projects (DAEP), outlined a vision for airport innovation by 2032, in which technology works largely behind the scenes to make travel simpler.

He argued that the most advanced airport may not be the one where passengers see the most technology, but the one where technology makes the journey easier without drawing attention to itself.

The approach combines AI, digital identity, biometrics and real-time data analytics to anticipate congestion, improve resource allocation and deliver personalised information and assistance. It also recognises the differing requirements of business travellers, families, transit passengers and Persons of Determination.

Al Shamsi presented findings from the ‘City Terminal’ pilot project, which aims to extend airport services to urban locations so passengers can complete key travel procedures before arriving at the airport.

The trial included check-in, baggage drop-off, security screening and passport control outside the airport. Passengers were then transported in secure vehicles directly to the airport concourse, extending the concept beyond conventional city check-in facilities.

According to Al Shamsi, the process reduced total journey time from at least 120 minutes to approximately 45 minutes, a reduction of around 60%.

He said the findings demonstrate how airport procedures could be redesigned, challenging traditional assumptions about where the passenger journey begins.

Al Maktoum International Airport Offers Opportunity for New Design

Al Shamsi said the Al Maktoum International Airport project provides an opportunity to integrate infrastructure, technology and passenger services from the beginning rather than retrofitting new systems into existing facilities.

Building flexibility into the airport’s underlying design would help it accommodate emerging technologies, evolving operating models and changing passenger expectations.

“Our ambition is not to build an airport with more technology, but an airport that becomes better because of technology,” he said.

Dubai Seeks Stronger Aviation Connectivity

Khalid Ibrahim Saif, Director of Aviation Economics and Growth at the Dubai Civil Aviation Authority (DCAA), called for a broader approach to aviation development that moves beyond responding to operational disruptions and focuses on sustainable growth and stronger connectivity.

He said rising air travel demand requires economic growth to be matched by infrastructure investment and improvements in operational efficiency.

Saif also emphasised closer coordination between airports, airlines and regulatory authorities, supported by smart technologies and data-driven decisions.

Greater integration, he said, would help build a more resilient aviation sector capable of responding to future challenges, maintaining competitiveness and improving the passenger experience.

The forum highlighted a common priority among aviation leaders: combining adaptable infrastructure, intelligent technology and coordinated operations to accommodate growing passenger demand while making air travel more efficient, accessible and seamless.

Source: TradeArabia

India and Pakistan have maintained mutual restrictions on each other’s airspace since April 2025, a situation that continues to affect commercial aviation across the region. While international airlines are still permitted to use the airspace of both countries, carriers from India and Pakistan remain barred from crossing into each other’s territory.

The Pakistan Airports Authority (PAA) confirmed on Wednesday that its airspace will remain closed to all Indian-registered aircraft, including those operated, owned, or leased by Indian airlines, as well as military flights, until early April 24. The restriction was first imposed on April 24, 2025, following Indian missile strikes linked to Operation Sindhoor.

Subsequently, Pakistan extended the closure to international traffic on May 7, 2025, before reopening its skies a day later for non-Indian airlines. Since then, both nations have continued issuing monthly Notices to Airmen (NOTAMs) to reaffirm the ongoing restrictions.

The impact of these measures has been uneven. Indian carriers, particularly those operating from northern hubs such as New Delhi, have been forced to reroute flights to avoid Pakistani airspace. These detours have significantly increased operational costs and flight durations.

The situation has been further complicated by regional instability, including conflict in Iran, which has pushed Indian airlines to adopt longer routes over Africa for Europe-bound flights. In many cases, this has extended travel times by up to two hours.

Long-haul services have also been affected. For example, flights from New Delhi to New York operated by Air India now often include a stopover in Europe, stretching total journey times to approximately 22 hours. By comparison, US-based carriers that can traverse Pakistani airspace complete similar routes in around 16 hours.

Air India has estimated that the restrictions are costing the airline roughly $600 million annually. A company representative recently noted at an international aviation forum in Mumbai that competitors have increasingly captured market share as a result of these operational challenges.

Passenger trends reflect this shift. While international airlines operating direct services between Bengaluru and London have reported growing demand, Air India has not experienced a similar increase, largely due to the longer and less efficient routes it must operate.

Source: Khaleej Times

In a move to bolster regional security, the United Kingdom has confirmed the deployment of four additional Typhoon jets from the Royal Air Force to Qatar. This strategic reinforcement is part of ongoing efforts to support defensive operations in the region, further solidifying the UK’s commitment to regional stability.

The newly dispatched jets will supplement the existing aircraft stationed at the UK-Qatar Joint Typhoon Squadron. These jets were first deployed in January to enhance security measures, protect British nationals, and safeguard the country's interests in the region.

This latest deployment signals the UK's unwavering support for its allies and its determination to take all necessary steps to ensure the protection of its citizens and national assets. The UK government has reiterated that it will continue to work closely with international partners to maintain peace and security in the region.

Sheikh Mohammed bin Abdulrahman bin Jassim Al-Thani, Prime Minister and Minister of Foreign Affairs of Qatar, has firmly rejected Iranian claims regarding recent missile strikes, asserting that the attacks were directed at civilian and residential areas within Qatar, contradicting Iran's explanation that they were aimed at American interests.

During a phone call with Dr. Abbas Araghchi, Iran's Minister of Foreign Affairs, Sheikh Mohammed emphasized that the missile strikes, which impacted areas such as the vicinity of Hamad International Airport and key industrial zones, including facilities linked to liquefied natural gas production, violated Qatar’s sovereignty. He stressed that the evidence on the ground clearly disproved Iran’s assertions.

The Prime Minister described the missile attacks as a "flagrant violation" of both Qatar's sovereignty and international law. He further pointed out that these strikes were part of a broader escalation involving drones and aircraft, with the latter being intercepted by Qatar's armed forces as they entered the country’s airspace.

Sheikh Mohammed also condemned Iran's approach as "escalatory" and accused Tehran of attempting to draw neighboring countries into a conflict that does not concern them. He called for an immediate cessation of attacks on states that have sought to remain neutral, urging all parties to focus on the broader interests of regional peace and stability.

While reaffirming Qatar's commitment to dialogue and diplomacy, Sheikh Mohammed made it clear that the country would take necessary measures to protect its sovereignty and security. He pointed to Qatar’s right to self-defense under Article 51 of the UN Charter, stressing that such acts of aggression would not go unanswered.

A significant disruption to air travel occurred on Sunday, as over 3,400 flights were canceled across seven major airports in the Middle East. According to flight tracker Flightradar24, the cancellations affected key transportation hubs in Qatar, the United Arab Emirates (UAE), and Bahrain, which experienced widespread airspace closures due to escalating regional tensions.

Airports including Hamad International Airport in Doha, Dubai International Airport, and Bahrain International Airport saw massive operational shutdowns, halting both domestic and international flights. The closures are linked to the ongoing geopolitical developments and airspace restrictions in the region.

This large-scale disruption has left thousands of passengers stranded, with many facing delays and extended waiting times as airlines and authorities work to manage the situation. Travelers are urged to check with airlines for updates on flight statuses, as the closures continue to impact flight schedules.

As the situation evolves, aviation authorities in the affected countries are monitoring the situation closely and providing updates as new information becomes available. Passengers are advised to stay informed through airline websites or customer service hotlines.

This comes as part of ongoing regional developments, which have led to airspace restrictions across several Middle Eastern countries.

Saudi air defense systems successfully intercepted Iranian missile strikes targeting both Riyadh’s international airport and the Prince Sultan Airbase, which is home to U.S. military personnel.

An unnamed source informed AFP that the missiles were intercepted on Sunday afternoon. "Saudi air defenses effectively neutralized the Iranian missiles near Riyadh airport and the Prince Sultan Airbase," the source stated, requesting anonymity due to the sensitive nature of the information.

Fortunately, the attack caused no disruption to air traffic and did not result in any casualties or damage. An observer near the airport reported witnessing and hearing the air defense intercept the missiles mid-air, highlighting the capability of the defense systems in place.

This missile interception comes amid a series of similar attacks across the Gulf, with airports in Dubai, Abu Dhabi, Kuwait, and Manama also targeted. Abu Dhabi authorities confirmed that one person died in the incident at their airport.

Saudi Arabia, which hosts U.S. military personnel and bases, remains a key ally in the region, although larger U.S. military installations are found in Bahrain and Qatar. The interception serves as a reminder of the growing security risks in the region, with rising tensions between Iran and its neighboring countries. Authorities are closely monitoring developments as the situation evolves.