AirAsia has once again cemented its position as a leader in budget aviation, taking home two top honors at the World Travel Awards Asia and Oceania 2025 held in Hong Kong. The airline was named Asia’s Leading Low-Cost Airline for the 13th time and Asia’s Leading Low-Cost Airline Cabin Crew for the ninth consecutive year.

Since its inception, AirAsia has flown nearly one billion passengers, steadily transforming the low-cost travel landscape with its extensive network of more than 130 destinations spanning Asia, Australia, and beyond. The airline’s latest accolades underscore its continued commitment to innovation and excellence in customer service.

Looking ahead, AirAsia is eyeing expansion into the Middle East and Central Asia, signaling its ambition to evolve into the world’s foremost low-cost network carrier.

Beyond its flight operations, AirAsia continues to enhance the digital travel experience through its AirAsia MOVE app — a comprehensive platform enabling users to book flights, manage itineraries, and enjoy seamless self-check-in and contactless boarding. The introduction of Auto Visa Check has further streamlined travel processes, reinforcing the airline’s mission to make journeys smarter, simpler, and more connected.

With its blend of technological innovation and human touch, AirAsia remains at the forefront of redefining affordable air travel across the region.

Prince Naif bin Abdulaziz International Airport in Qassim Region has expanded its air connectivity network to 18 domestic and international destinations served by 16 airlines, providing travelers with more options to destinations across Saudi Arabia and abroad.

Domestic destinations include Riyadh, Madinah, Jeddah, Dammam and Abha, while international services connect Qassim with cities including Kuwait, Cairo, Islamabad, Istanbul, Manama, Doha, Abu Dhabi, Dubai, Sharjah, Sohag, Multan, Khartoum and Giza.

Khartoum was recently added to the airport’s international network through Tarco Aviation, with one weekly one-way service.

The expansion reflects ongoing efforts to strengthen Qassim’s international air connectivity, respond to growing passenger demand and provide travelers with broader and more convenient flight options.

The airport is also continuing to build partnerships with international airlines as part of efforts to enhance the passenger experience and support the wider development of Saudi Arabia’s aviation network

Source: SPA

Dubai Aviation City Corporation (DACC) has awarded a contract to develop an automated people mover (APM) system for the first phase of Al Maktoum International Airport, creating what is expected to be the world’s largest airport transit system of its kind.

The contract was awarded to a consortium comprising Japan’s Mitsubishi Heavy Industries (MHI), its Dubai-based subsidiary MHI Mobility Engineering Services (MHI-MESC), and Indian engineering group Larsen and Toubro (L&T).

The APM network will extend approximately 50 kilometers and connect nine stations, making it significantly larger than existing airport people-mover systems.

MHI and MHI-MESC will oversee the design, procurement and testing of 165 vehicles, as well as signaling technology and overall system integration. L&T will be responsible for designing, procuring, testing and constructing the remaining subsystems on site.

The project is scheduled for completion in December 2031.

The scale of Dubai’s planned system will surpass existing airport transit networks, including the approximately 8-kilometer Skylink at Dallas Fort Worth International Airport and The Plane Train at Hartsfield-Jackson Atlanta International Airport.

The APM network will connect Al Maktoum International Airport’s terminals and key facilities, helping improve passenger movement, reduce transfer times and support efficient airport operations.

The project forms part of Dubai’s broader plans to develop Al Maktoum International into one of the world’s largest aviation hubs. The airport is targeted to begin operations in 2032 and is ultimately expected to handle up to 260 million passengers annually.

The planned expansion is designed to accommodate growing regional and international air traffic while strengthening Dubai’s position as a major global aviation hub.

Source: Khaleej Times

Skyway Aviation Handling Company PLC (SAHCO) has reaffirmed its commitment to strengthening cooperation with the Nigeria Customs Service (NCS) to improve the efficiency, security and smooth operation of airport and cargo activities.

The commitment was made during a SAHCO delegation’s visit to AC Adamu, the newly appointed Commander of the Customs Intelligence Unit (CIU) at Murtala Muhammed International Airport (MMIA) in Ikeja, Lagos.

The visit focused on building on the existing relationship between SAHCO and the NCS through stronger communication, closer coordination and enhanced operational cooperation, particularly in the handling and movement of cargo.

Representing SAHCO Managing Director and CEO Adenike Aboderin, General Manager of Cargo Services Donald Adekunle welcomed the new CIU commander and pledged the company’s continued support for a professional and productive partnership with the Customs Service.

Adekunle said closer cooperation between the two organizations would help strengthen airport operations and improve coordination among key aviation stakeholders and government agencies.

He also emphasized the importance of inter-agency collaboration in facilitating efficient cargo movement, reinforcing security procedures and enhancing service delivery across Nigeria’s airports.

The renewed cooperation comes as aviation and government agencies continue to focus on improving cargo-handling processes and maintaining secure and efficient airport operations.

Source: ZAWYA

SHARJAH, UAE: Sharjah Airport has achieved Level 3 Airport Customer Experience Accreditation from Airports Council International (ACI), marking another milestone in its efforts to strengthen passenger services.

The airport first received Level 1 accreditation in 2022 before advancing to Level 2 in 2023 after establishing and implementing a customer experience strategy across its departments. It renewed its Level 2 status in 2025 and progressed to Level 3 in 2026.

Ali Salim Al Midfa, Chairman of Sharjah Airport Authority, said the latest accreditation reflected the airport’s focus on passenger satisfaction and its broader strategy to provide an integrated travel experience centered on quality and service excellence.

He said the achievement also supports Sharjah’s ambitions as a destination for travel, tourism and business.

According to Al Midfa, reaching Level 3 demonstrates the airport’s ability to collect and analyse passenger feedback and work with airport partners to turn that information into practical service improvements.

The accreditation assessment examined how the airport gathers and applies passenger feedback, coordinates with service providers and maintains a seamless passenger experience from arrival through departure.

As part of its progress toward Level 3, Sharjah Airport strengthened its customer feedback systems to better identify passenger expectations, pinpoint areas requiring improvement and respond more quickly to concerns.

The airport also increased coordination with airlines, ground-handling companies and other stakeholders to promote consistent service standards throughout the passenger journey.

Passenger satisfaction reports are now regularly distributed among airport departments, allowing teams to identify successful practices as well as areas requiring further attention. Employees across the airport community are also involved in improving passenger services, reinforcing shared responsibility for the overall travel experience.

ACI established its Airport Customer Experience Accreditation Programme to help airports assess and enhance passenger experience. The programme provides tools and expertise to help airports manage passenger journeys, develop improvement plans and identify opportunities to raise service quality.

Source: QCAA

DOHA, Qatar: Hamad International Airport (HIA) has reaffirmed its readiness to provide a smooth and comfortable arrival experience as passenger numbers increase in Doha following the summer holiday season.

In a statement issued Tuesday, the airport said it expects higher inbound traffic this August as students and families return ahead of the new academic year.

HIA has issued a series of guidelines designed to make arrival procedures easier and improve passenger convenience. Airport staff will remain available around the clock to assist travelers and their families, it said.

The guidance covers several aspects of the arrival process, including procedures for families traveling with young children and arrangements for meeting arriving passengers.

It also provides information on transportation options from the airport, including ride-hailing services, taxis, buses and the Doha Metro. Guidance on car rentals and baggage collection is also included.

The airport said the measures are intended to help passengers navigate the arrival process efficiently during the expected increase in traffic.

With August marking a key period for post-holiday travel, HIA is emphasizing operational preparedness and passenger support as more travelers return to Doha.

Source: QNA