Emirates closed out 2025 with a busy year of expansion, product upgrades, and new initiatives across both passenger and cargo-adjacent services. The Dubai-based airline said it carried 55.6 million customers on nearly 180,580 flights over the year, while also placing orders for 73 new aircraft as it continues to scale its long-term fleet plans.
Marking its 40th year of operations, Emirates framed 2025 as a year focused not just on milestones, but on sharpening what it calls the future of “fly better”—from new aircraft introductions and cabin upgrades to connectivity and accessibility improvements.
A350 enters service and network grows
A major fleet headline was the entry of the Emirates Airbus A350 into commercial service, starting with its inaugural journey to Edinburgh in early January 2025. Emirates said its A350 footprint expanded through the year, with multiple aircraft now flying to a growing list of cities, and Montreal set to join the A350 network from February 2026.
Asia expansion: new mainland China routes
Emirates also highlighted its push deeper into Asia, launching new Chinese mainland destinations Shenzhen and Hangzhou with daily non-stop services, alongside added connectivity to Da Nang (Vietnam) and Siem Reap (Cambodia) via Bangkok.
Premium Economy rollout accelerates
Premium Economy remained a key passenger product focus in 2025. Emirates expanded the cabin across its network by deploying next-generation aircraft and retrofitted A380s and Boeing 777s, with the airline saying close to 70 cities are now served by aircraft featuring its latest cabin interiors—around 40% of the passenger fleet.
Starlink Wi-Fi rollout announced for 232 widebodies
On the technology side, Emirates announced plans to roll out Starlink connectivity across 232 Boeing 777 and Airbus A380 aircraft, aiming for fast, low-latency internet for customers across cabins. The programme begins with the 777 fleet and is expected to include A380 installations from early 2026.
New logistics play: Emirates Courier Express
Beyond passenger operations, Emirates pointed to Emirates Courier Express, which it says is designed to move packages more directly by using its passenger network rather than routing shipments through multiple hubs. The airline reported it has handled 50,000+ packages so far, with an average delivery time of around three days across its lane pairs, and further expansion planned in 2026.
Skywards at 25 and a larger accessibility drive
Emirates also marked the 25th anniversary of Emirates Skywards, saying the programme has 37 million members globally. Separately, the airline highlighted accessibility initiatives, including becoming the world’s first Autism Certified Airline™ and launching an online hub designed to support travellers with different accessibility needs.
Continued investment in premium service
To strengthen its premium positioning, Emirates pointed to service and ground upgrades—such as its dedicated Emirates First check-in concept at Dubai International Airport and expanded hospitality training through its Centre of Hospitality Excellence. The carrier also noted it ended the year with multiple industry accolades for customer experience and onboard products.