Etihad Airways, the national airline of the United Arab Emirates, has been named a Five-Star Global Airline for 2026 by the Airline Passenger Experience Association (APEX) — a prestigious accolade based entirely on passenger ratings.
The award was announced on 11 September at the APEX/IFSA Awards Ceremony held in Long Beach, California. Nearly one million flights across 600 airlines were evaluated by passengers using a five-star scale, with the results independently verified by a professional auditing firm.
Arik De, Etihad’s Chief Revenue and Commercial Officer, said: “We are incredibly proud to be recognised once again as a Five-Star Global Airline. This honour is particularly meaningful because it comes directly from our guests, whose trust and loyalty inspire us every day.”
The recognition highlights Etihad’s continued focus on delivering exceptional service and comfort across all cabins—from The Residence, its ultra-luxury three-room suite, to First, Business, and Economy.
Etihad’s commitment to innovation includes the introduction of the Airbus A321LR, offering wide-body comfort on shorter routes. The aircraft features private First Suites with sliding doors, window-facing lie-flat Business seats, and next-generation Economy cabins with 4K touchscreens and high-speed Wi-Fi connectivity.
The award reinforces Etihad’s standing as a global leader in passenger experience as the airline continues to expand its network and redefine standards of modern air travel.